Use case · Patient communication

Guidance every patient can actually follow.

Medication instructions, treatment steps and aftercare matter, and are easily misunderstood under stress. Lont turns them into personalized video each patient can follow, in their own language.

Proven impact

Proven at healthcare scale.

Lont already runs personalized patient video in production, automating explainer videos that were previously produced by hand.

16,000Videos a monthpreviously made by hand
30+Languagesby gender, age and dosage
10×Faster production

Read the full proof

The problem

Instructions that have to be understood under stress.

Medication guidance, treatment steps and aftercare are still delivered as dense text, and patients have to process them at exactly the wrong moment: anxious, distracted, sometimes in a second language. When instructions are misread, medication is taken wrongly and avoidable questions pile up.

  • Complex instructions
  • Read under stress
  • Poor adherence
  • Avoidable calls
  • Language barriers

How Lont helps

From a leaflet to a video patients actually follow.

Personal to the patient

Adapt to treatment, profile and language (by gender, age and dosage where it matters) so each patient sees only what applies to them.

Clear under pressure

Turn complex instructions into a calm, visual explanation a patient can follow at home, and replay whenever they need it.

Built for adherence

Help patients take medication correctly and complete treatment, reducing avoidable errors and follow-up questions.

Accurate every time

Clinical content renders from approved templates the same way every time, with optional human review.

Rob Neeter
“With Lont we customize pharmacy explainer videos for gender, age and dosage in over 30 languages.”
Rob Neeter · CEO, CAREANIMATIONS

FAQ

Questions about patient communication.

How does personalized video improve adherence?

By making instructions genuinely clear: personalized, visual guidance adapted to each patient's treatment, profile and language helps them follow steps correctly, reducing avoidable errors and follow-up questions.

Can it handle many variants and languages?

Yes. Lont automates 16,000 personalized medication explainer videos a month, customized by gender, age and dosage in over 30 languages, from a single approved source.

Is it accurate enough for clinical content?

Yes. The same inputs and rules always produce the same video, and you decide where AI is used and whether a person reviews it first, which matters for medical communication.

Does it cover the whole patient journey?

Yes. The patient journey is a chain of moments: a new prescription, a treatment start, a dosage change, discharge, follow-up. Each one can carry a personalized explainer assembled from the same approved source, in the patient's language, so guidance stays consistent from first prescription to final check.

Get started

Help patients know exactly what to do.

Tell us a patient journey (a new treatment, a medication change, aftercare) and we'll show you the personalized, multilingual video version.

  • −10.9% churn
  • 13 → 36 NPS
  • 41–52% click-to-open

We'll reply within one business day. No sign-up, no spam.