Personal to the patient
Adapt to treatment, situation, language and patient profile — by gender, age and dosage where it matters.
Industry · Healthcare
Healthcare communication patients actually follow.
Medication guidance and treatment instructions are critical — and often misunderstood under stress. Lont turns them into personalized video that's clear, visual and easy to follow, in every patient's language.
Proven impact
Proven at healthcare scale.
Lont automated personalized medication explainer videos that were previously produced by hand — removing the need to create and maintain 16,000 separate files a month.
16,000Videos a monthpreviously made by hand
30+Languagesby gender, age and dosage
10×Faster production
The problem
Critical information, often not understood.
Treatment guidance, medication instructions and next steps are still delivered as complex, text-based information — and patients have to process it under stress. When instructions are misunderstood, medication is used incorrectly, questions pile up, and outcomes suffer.
- Complex medical language
- Understood under stress
- Poor adherence
- Staff workload
How Lont helps
Turn medical complexity into clear guidance.
Clear under pressure
Turn complex instructions into a calm, visual explanation patients can follow when it counts.
Supports adherence
Help patients follow instructions correctly and consistently — reducing avoidable errors.
Lightens the load
Fewer follow-up questions means less pressure on clinical and support staff.
The journey
One system across the patient journey.
From prescription to follow-up, the same layer turns clinical information into guidance each patient can follow.
Prescription
The moment care gets personal: a new medication, a new routine. This is where clear guidance has to start.
Medication onboarding
Lont generates 16,000 personalized medication explainers a month, adapted to gender, age and dosage in 30+ languages, so first use starts clear.
Watch this moment liveAdherence check-ins
Correct use fades without reinforcement. Short, personal reminders keep instructions present without adding staff workload.
Refill & follow-up
Repeat prescriptions and follow-up steps arrive as personal guidance rather than another letter, in the patient's language.
“With Lont we customize pharmacy explainer videos for gender, age and dosage in over 30 languages.”
FAQ
Questions from healthcare organizations.
How does Lont improve adherence?
By making instructions genuinely clear: personalized, visual guidance adapted to each patient's treatment, profile and language helps them follow steps correctly and consistently — reducing avoidable errors and follow-up questions. The same approach carries through the whole patient journey, from first prescription to follow-up.
Can it handle many variants and languages?
Yes. Lont automates 16,000 personalized medication explainer videos a month, customized by gender, age and dosage in over 30 languages, from a single governed source.
Is it consistent and controlled?
Yes. Deterministic execution keeps every variant accurate and consistent, with AI applied selectively and optional human review — important for clinical communication.
What happens with patient data?
Different levels of privacy protection are possible, including setups where personal data never reaches Lont's servers. All of our current healthcare customers are set up like that. And of course your rules decide which fields a video may use. The video is assembled from those fields only.
Are the videos accessible to every patient?
Yes. Videos carry captions in the patient's language for anyone watching without sound or hearing less well, and the same content can be delivered as a transcript. Because each video is assembled per patient, the language itself adapts too, in more than 30 languages.
Get started
Help patients know exactly what to do.
Tell us a patient journey and we'll show you the personalized, multilingual video version.
- −10.9% churn
- 13 → 36 NPS
- 41–52% click-to-open
Thanks, that's in.
We'll be in touch within one business day to set up your walkthrough.