Less churn, from the communication you already send.

Personalized video is video that adapts its content to each individual viewer. Instead of sending one fixed file to everyone, a personalized-video system assembles a unique version per person using data such as name, product, language and status. Lont does this for high-stakes enterprise communication (renewals, onboarding, claims), generating each video automatically from your systems.

Tools that generate video clips from a prompt or script create assets. Lont is operational infrastructure: it connects to your enterprise systems and business rules, generates a deterministic, personalized video for every customer at runtime, and measures engagement at the segment level. It is built for operational communication at scale, not one-off asset creation.

Earlier personalized-video tools tend to rely on slower, services-heavy projects and pre-rendered files. Lont is a structured, self-serve platform with an SDK and its own player: video is generated at runtime for each viewer, execution is deterministic, and AI can create the content.

Yes. Lont executes deterministically: the same inputs and rules always produce the same video, and nothing changes unless you change it. AI is applied only where you point it, with optional human review before anything ships, so you stay in control where consistency matters most.

Usually yes. Most projects need purpose-built, modular assets rather than repurposed footage. AI sits inside Lont's pipeline to speed up scene drafts, translations and variants, whether our team builds your journey or your own agency does.

Yes. That's one of the two ways to ship a Lont journey: your own in-house team or your creative or digital agency builds on Lont, using your templates, the structured player and analytics, and we guide them along the way. The other way is to hire Lont's team to design and build it for you. Either way, it's the same rendering layer underneath.

Lont reads from the systems you already run: CRM, billing, claims, onboarding and policy platforms. Rules you define decide which content each customer sees, and nothing goes out without your approval.

Yes. Lont personalizes across languages, for example customizing pharmacy explainer videos by gender, age and dosage in over 25 languages, with translation handled inside Lont.

Email, web and in-app. Lont renders each video through its own player and SDK, so the same personalized cut can be embedded wherever the customer already is, and every view returns segment-level signals like watch-time, skips and replays.

Fast. Lont is built from reusable modules, not one-off files. Update a scene, rule or translation once and Lont updates every affected customer's video automatically. There's no re-editing thousands of variations by hand.

Marketing and growth, customer success, operations and product, plus HR teams for internal communication, usually in insurance, financial services, healthcare, telecom and utilities. Anywhere high-stakes communication is currently sent as text, whether to customers, patients or employees, Lont gives those teams a measurable video channel.

Because Lont owns playback, it captures segment-level telemetry (watched, skipped, revisited, clicked) and ties it back to outcomes like churn, completion and conversion. In a randomized trial at Allianz, Lont cut churn 10.9% and lifted NPS from 13 to 36.